Anna's customer service was impeccable....my silly questions where answered without judgement and with a lovely sense of pure Customer Service
Hi Caroline, Thanks so much for your kind words. The only silly questions are the ones not asked! My aim is always to provide exceptional customer service. I'm glad you felt it. Anna x
I’ve purchased the Whitehaven XL pendants and they are absolutely stunning and very good quality. Anna goes above and beyond with her customer service, even supplying photos of pendant options on an island bench to help make my decision easier! 5 stars 🤩 would highly recommend!
Thank you so much Reanna for your wonderful review! I'm thrilled to hear that you love your Whitehaven XL pendant light shades and that our customer service helped make your decision easier. It's always my goal to go above and beyond for my customers, and I'm delighted that you had such a positive experience. Your recommendation means the world to me! Enjoy your gorgeous pendants!
I recently purchased the Burleigh Pendants x 3 .
They arrived in no time with a lovely hand written card from Anna. Also Anna sent a detailed email with 3 company suggestions for the cable fittings. This made for such an easy purchase. I l love my pendants!
Hi Karen,
Thanks so much for your kind words & sending through some photos of your Burleighs. I'm thirlled to hear you love them! Anna x
I love my new pendants. They are sitting perfectly above my dining table.
Thank you Lighthouse Lane for helping me along the way with picking the light setting kit.
Hi Maria,
Thanks so much for taking the time to leave such a lovely review! Anna x
We ordered 3 Burleigh pendants,
They look absolutely awesome up over our stone bench top. We received first class delivery first service class delivery service by Anna herself. The pendants were wrapped to protect them from any dust/damage before they go up. I would order from this sight again most definitely. Strongly recommend.
Hi Sue, Thanks so much for leaving such a great review. Your Burleigh's look fantastic in your kitchen! Anna x
What an incredibly personal service, buying from you feels like a warm hug!! I can’t wait to install our gorgeous pendant. I feel it will become the hero of our laundry!
Aww Lou, What a lovely thing for you to say! Thank you! I cant wait to see it installed! Anna x
We purchased 3 pendant lights (all gorgeous!) and Anna helped me with sizing, electrical fittings and honest styling advice. Such unique pendants and genuine, personalised customer service. So grateful we found your store Anna!
Hi Sharyn, I'm Incredibly grateful for your kind words! It was a pleasure assisting you with your pendant lights. Enjoy! Anna x
This is my second purchase from lighthouse lane . The quality is excellent, the pendants are so unique. I would highly recommend.
Hi Felicity,
Thanks so much for your kind words! Anna x
I’m absolutely thrilled with the pendant lights 🤗 You did a beautiful job selecting them. The local craftspeople in Bali are so talented. I really appreciate your passion and follow up.
Thank you so much 😊🫶
Anna was incredibly helpful with every step of my purchase!
Love, love the pendant :-)
The moment I saw the Henley pendant, I knew it was the pendant to tie everything together in our newly renovated kitchen. I wasn't wrong! They are beautifully crafted and have completely elevated the space.
A huge thank you to Anna for being so helpful and communicative throughout the purchasing process! The pendants were delivered quickly and in perfect condition. What a lovely experience x
Hi Melanie,
Thanks so much for taking the time to write a great review! I can't wait to see photos of these stunners in your kitchen!
Anna x
Amazing customer service! Beyond LOVE the light shade! Stunning statement piece which just sets the tone for my business.
Will definitely use Lighthouse Lane again.
Hi Prue,
Thanks so much for taking the time to leave a review. I'm so glad I was able to help!
Anna x
I've just picked up my Flinders pendants and they are absolutely more beautiful than I even imagined! I cannot wait to hang them in my new kitchen, I think they are going to be a gorgeous addition. Thank you Anna for all your time and support, what phenomenal customer service! Even sending photos through to me of the pendants on her own kitchen island bench so I could compare sizes. 10/10 for both products and service!
Hi Frankie,
Thanks so much for your kind words - you've made my day!
Anna x
Wow they are absolutely stunning! Anna was so helpful and so passionate about her products and I can see why. The quality is amazing and they will certainly be a hero in my kitchen dining living area x when my kitchen is finished I will add a photo
Hi Jacqui,
Thank you so much for your kind words! I'm thrilled to hear that you love your new Whitehaven's. I take great pride in the quality of our products, and it's wonderful to know that it's something my customers truly appreciate. Please share a photo when your kitchen is finished – I'd love to see it!
Hi Michael,
Thanks so much for leaving such a great review! Please send me a photo when your reno is complete!
Anna x
Thank you for the prompt shipping of this lovely pendant, it arrived in perfect condition and is perfect for our space.
Hi Mel,
Thanks so much for taking the time to leave a review and send this gorgeous photo. What a perfect fit for your dining room!
Anna x
Thanks for your lovely lights. They are impressing my friend and family already.
The quality is top rate and I believe the design will be in trend for many years to come. I have a black one in the hallway and the natural in the two front bedrooms of the house. VERY HAPPY!
Hi Kate,
Thanks so much for taking the time to leave such a lovely review. I'm so glad you loved the black one so much you came back for the natural too! Anna x
I purchased the Elliston pendant after Anna kindly helped me by answering all my questions. I wanted something that not only looked amazing but fit the spot in my powder room. I now love it so much I’m going to but another. Great service and quality of pendant is impeccable.
Hi Skye, I'm so glad we were able to find a solution so you could get your dream light shade hung exactly where you wanted it to go. I can't wait to see what you purchase next. Anna x
Your service has been amazing and the pendants are absolutely beautiful. I have t got them up yet as waiting to get organised and get an electrician but will send a pic when they are up. They are going to be stunning. Prompt friendly service. Thankyou!!
Thank you so much for your kind words Jo! I'm thrilled to hear that you've had a positive experience with our service and that you love your beautiful pendants. I can't wait to see how stunning they look once they're up! If you need any assistance along the way, feel free to reach out. Thanks again for choosing Lighthouse Lane! Anna x
Hi Evelyne, Thanks so much for taking the time to leave a great review. As a small business focussed on proving exceptional service, your kind words have made my day. Anna x
We stumbled across Lighthouse lane after a while of being underwhelmed by the large variety of generic pendant lights and shades available elsewhere. After speaking with Anna and getting her advice on sizing we made our purchase. Once it arrived, we were so pleased with it. Thanks again Anna!
Hi Lloyd, Thank you so much for taking the time to leave such a lovely review. It was a pleasure to help you find the perfect lighting for your dining table. I understand that it can be difficult to determine the appropriate size and scale without being able to see it in person, so I'm glad that I could help you to find the best fit. Anna x
Absolutely gorgeous pendants which I can’t wait to see installed in our currently renovating house…..communication was amazing and very personal!
Amazing shades. I have two over the island beach of my open plan living. They are stunning and really set off the room.
The Elliston light is as pictured, just beautiful 😍 The service from Anna is exceptional. I will definitely purchase again from Lighthouse Lane